Lowe's Loop Program Terms & Conditions

The Lowe's Loop sampling program offers invited customers ("Lowe's Loop Members") access to certain products listed on a dedicated website ("https://lowesloop.lowes.com/") at no cost in order to encourage customer reviews on https://www.lowes.com and Lowe's affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("Lowe's Loop Products"). Your participation in the Lowe's Loop sampling program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The Lowe's Loop sampling program is operated by Lowe's. Employees and family members of Lowe's or its affiliates are not eligible to participate in the Lowe's Loop Program.

These Terms and Conditions incorporate Lowe's Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time. Any personal information you share is subject to Lowe's Privacy Policy and Bazaarvoice's Privacy Policy, which describes practices regarding collection and use of personal information, including sharing your information with suppliers for the purposes of shipping Sampling Products to you. All terms and conditions governing your use of https://www.lowes.com (the "Lowe's Terms of Use") and the CRR Service also apply to all Lowe's Loop related communications and to your participation in the Lowe's Loop Program, unless otherwise stated. To the extent of any conflict between these Terms and Conditions, the Lowe's Terms of Use, the CRR Service Terms and Conditions, and Lowe's Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the Lowe's Loop Program. 

Products provided to participants in the Lowe's Loop Program ("Lowe's Loop Products") may be provided by a third-party ("Supplier Products") or manufactured specifically by or on behalf of Lowe's or its affiliates ("Lowe's Products").

You must be at least eighteen (18) years of age to participate and live within the contiguous United States (excluding Alaska, Hawaii or Puerto Rico). Shipments to P.O. Boxes are not permitted, so a full street mailing address is required.

You acknowledge and agree that all Lowe's Loop Products are:

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" first-come, first-served basis. Products are not guaranteed. Lowe's makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. Lowe's will only deliver Lowe's Loop Products selected by you to the delivery address associated with your Lowe's Loop Member Account provided by you when signing up for the Lowe's Loop Program. Your ongoing right to participate in the Lowe's Loop Program and your eligibility to receive Lowe's Loop Products is at Lowe's sole discretion.

In consideration of the opportunity to participate in the Lowe's Loop Program, you agree that you will:

  • Take all necessary steps to ensure that any non-public information made available to you in relation to any Lowe's Loop Products or the Lowe's Loop Program is kept confidential and use such information only for the purposes of your participation in the Lowe's Loop Program;
  • Follow the Writing Guidelines and adhere to Bazaarvoice’s Authenticity Policy to personally write and submit independent and unbiased reviews of Lowe's Loop Products for future display on https://www.lowes.com and not review any product where you have a conflict of interest due to any relationship you have with the product manufacturer or otherwise; should you fail to submit reviews or if Lowe’s or Bazaarvoice finds your reviews to be inauthentic, fraudulent or in violation of the Authenticity Policy, Lowe’s has the right to deactivate your account with or without notification;
  • Not sell, exchange, return for money or give possession of any Lowe's Loop Product to any other person, or delegate to anyone else the opportunity to write or submit a Lowe's Loop product review; Any violation as determined by Lowe’s will result in account deactivation;
  • Not submit any reviews of a Lowe's Loop Product to any other online or offline channel that advertises or offers the Lowe's Loop Product for sale except in the form of a link to a website operated by Lowe's or its affiliates.
  • Not create or utilize more than one Lowe’s Loop account per person, or operate an account on behalf of someone else. If your account has been previously deactivated by Lowe’s, you cannot create another member account.
  • Not own or operate more than one (1) Lowe’s Loop member account per household.
  • Provide true, accurate, complete and current information in your member profile. If you provide false or incomplete information or if Lowe’s has reasonable grounds to suspect information is incorrect, Lowe’s has the right to deactivate your account.

Lowe's Privacy Policy also applies to your participation in the Lowe's Loop Program and describes our practices regarding collection and use of personal information, including potentially sharing your name and mailing address with suppliers for the purposes of shipping Lowe's Loop Products to you.

Your ongoing right to participate in the Lowe’s Loop sampling program and your eligibility to receive Lowe’s Loop Products is at Lowe’s sole discretion. Lowe’s reserve the right to remove your account from the Lowe’s Loop sampling program at any time without notice or notification.

Revisions and Continued Use

Lowe's reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on https://lowesloop.lowes.com, at any time and at Lowe's sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on https://lowesloop.lowes.com or on your Lowe's Loop Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN LOWE'S LOOP PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN LOWE'S LOOP SAMPLING PROGRAM NAME PROGRAM AND IMMEDIATELY NOTIFY LOWE'S OF THIS WITHIN THE LOWE’S LOOP PORTAL